Risk Questions

In a previous article, we explored how Risk Questions are added to flows. In this section, we will see how to create a Risk Question and configure its parameters.

How to Create a Risk Question

To Create a Risk Question, follow these steps:

1. Select the Company > Go to Settings.
2. Go to Questions.
3. Click + New Risk Question at the top right corner.
4. Fill in the fields and click on Save.

Set up a Risk Question

Once the Risk Question is created:

1. Click on the Risk Question's name.
2. Fill in the fields and add the answers.

Import values from a file

If you have not yet provided answers options to the Risk Question, you may upload an Excel file containing the options answers using the document upload button.

How to Set Risk Values

The Risk Questions along with additional parameters such as the client's Country of Residence and Sanctions status allow us to assess the potential risk a client may pose to our company. Therefore the Risk Value will help you determine the percentage of risk associated with these parameters.

The Risk Value will be configured from Business Lines. Note that you can set different risk percentages for the same question across various Business Lines.

1. Select the Company > Go to Settings.
2. Click on Business Lines.
3. Click on the Business Line's name.
4. Set the weight percentage for the different Risk parameters, including the created Risk Question.