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Simur
FAQ
FAQ
See our frequently asked questions to resolve common issues
Mobile App
How does Simur keep my data safe?
What type of documents do I need to register my account?
Can I use Simur in more than one device?
My account is blocked, what to do?
Why can’t I scan my passport or ID document?
Can I skip the NFC step when I register my account?
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Simur Studio
Can I open Simur Studio in a mobile phone?
How can I view and edit my personal information?
How can I recover my password to access Simur Studio?
How do I set up a backup email for notifications?
How can I change my account email address?
How can I delete one of my companies?
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Verification
General
KYC