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  3. Mobile App

Mobile App

  • How does Simur keep my data safe?
  • What type of documents do I need to register my account?
  • Can I use Simur in more than one device?
  • My account is blocked, what to do?
  • Why can’t I scan my passport or ID document?
  • Can I skip the NFC step when I register my account?
  • When trying to register, I receive a message saying my email is already in use. What should I do?
  • NFC does not work when scanning my passport or ID card
  • How to change my password?
  • How to recover my password?
  • I suspect someone may have accessed or stolen my account. What should I do?
  • How to delete my account?
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