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Simur
FAQ
Mobile App
Mobile App
How does Simur keep my data safe?
What type of documents do I need to register my account?
Can I use Simur in more than one device?
My account is blocked, what to do?
Why can’t I scan my passport or ID document?
Can I skip the NFC step when I register my account?
When trying to register, I receive a message saying my email is already in use. What should I do?
NFC does not work when scanning my passport or ID card
How to change my password?
How to recover my password?
I suspect someone may have accessed or stolen my account. What should I do?
How to delete my account?